FAQ
Frequently asked questions
Quick answers about riding, sending parcels, travelling between cities and driving with Savari.
About Savari
What is Savari?
Savari is a ride-hailing app for Pakistan. You can book city rides, send parcels with Courier and travel to another city with City to City. Riders offer a fare, drivers reply with offers, and the trip runs on the price both sides agree.
When can I download Savari?
Savari is coming soon to Google Play and the App Store. The store links will appear on this website as soon as the app is published.
Which languages does the app speak?
The Savari app is available in English, Urdu, Turkish, Arabic and German.
Riding with Savari
How is the fare decided?
Savari suggests a fare for your route and shows the range you can offer. You offer a fare, and drivers nearby either accept it or send their own price. You choose the offer you want.
How do I pay?
Pay your driver in cash, from your Savari wallet, or with both when your wallet does not cover the whole fare.
Can I share my trip with someone?
Yes. During a ride you can send your driver’s name, your pick-up and destination, the fare and the arrival time through any messaging app.
What should I do in an emergency?
Use SOS in the app during the trip to alert the Savari team with your location, or call Police 15 or Rescue 1122 directly from the Safety screen.
Read about safety on SavariCourier
How does the hand-over work?
Every drop-off has its own code, which you see in your app. Share it with the recipient. The courier needs that code to hand over the parcel.
Can I send a parcel to another city?
Courier deliveries stay within one city. If a drop-off is in another city, the app tells you on the route step, before you choose a vehicle.
What am I not allowed to send?
Anything illegal, dangerous or not allowed by the Courier Terms. Please read them before your first delivery.
Read the legal documentsCity to City
How does City to City work?
Choose where you are going, pick a private or a shared ride, leave now or choose a date and time, and offer your fare for the seats you need. Drivers travelling there reply with offers.
What is a shared ride?
In a shared ride you travel with other passengers going the same way, and you pay only for your own seats.
Driving with Savari
How do I become a driver?
Open the menu in the Savari app and tap Driver mode. Add your vehicle, pick your ride modes, choose your driving schedule, upload your documents and submit them for review.
See what you needWhat happens if I stop halfway through registration?
Nothing is lost. Everything is saved as you go, and Driver mode takes you back to the first unfinished stage. A registration that is never submitted and has no activity for 30 days is deleted.
Can I change my details after I submit?
No. Once you submit, your application stays as it is until the Savari team approves or rejects it. If something is rejected, only that item opens again for you to fix.
How does Savari earn?
Savari takes a commission on each accepted ride or delivery. The app shows the commission before you send an offer, and it is taken from your driver balance when your offer is accepted.
Your account and data
How do I delete my account?
Open the menu in the app, tap Settings, then tap Delete my account. Deletion is complete and permanent. The account deletion page explains what happens at once and what is kept.
Delete your accountWhat data does Savari collect?
Only what the app needs to run your trips, keep people safe and meet the law. The data safety page gives a short summary, and the Privacy Policy has the full details.
See the data safety summaryHow do I contact support?
Open the menu in the app, tap Help and choose Contact support.
Go to supportStill have a question?
The Help section in the app has more answers, and you can reach the Savari team from there.