Help centre
How can we help you today?
Pick a topic to find answers about riding, sending parcels, travelling between cities, driving, payments and your account.
Browse by topic
Offering a fare, choosing a driver and sharing your trip.
See answersSending parcels in your city and the hand-over code.
See answersPrivate cars and shared seats to another city.
See answersRegistering, documents, review and commission.
See answersCash, the Savari wallet, cashback and referrals.
See answersYour data, deleting your account and contacting support.
See answersWhat Savari is, which languages it speaks and when the app arrives.
See answers
Top questions
The first question people ask in each topic.
How is the fare decided?
Savari suggests a fare for your route and shows the range you can offer. You offer a fare, and drivers nearby either accept it or send their own price. You choose the offer you want.
How does the hand-over work?
Every drop-off has its own code, which you see in your app. Share it with the recipient. The courier needs that code to hand over the parcel.
How does City to City work?
Choose where you are going, pick a private or a shared ride, leave now or choose a date and time, and offer your fare for the seats you need. Drivers travelling there reply with offers.
How do I become a driver?
Open the menu in the Savari app and tap Driver mode. Add your vehicle, pick your ride modes, choose your driving schedule, upload your documents and submit them for review.
See what you needWhich ways can I pay?
Cash to your driver, your Savari wallet, or a mix of both when your wallet does not cover the whole fare.
How do I delete my account?
Open the menu in the app, tap Settings, then tap Delete my account. Deletion is complete and permanent. The account deletion page explains what happens at once and what is kept.
Delete your accountWhat is Savari?
Savari is a ride-hailing app for Pakistan. You can book city rides, send parcels with Courier and travel to another city with City to City. Riders offer a fare, drivers reply with offers, and the trip runs on the price both sides agree.
Help in the app
Signed in? The Help section of the app has answers written by the Savari team and the ways to reach them.
Open the menu
Open the Savari app and tap the menu.
Tap Help
Search the answers to common questions.
Contact support
Reach the Savari team through the contact options shown there.
Still need help?
Write to the Savari team and we will get back to you. For a problem with a trip, use Help on that trip in the app so your trip reference comes with your message.