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Safety in every trip, from start to finish

From checking drivers before their first ride to SOS during the trip, this is how Savari looks after passengers and drivers.

Before, during and after your trip

Safety on Savari starts before anyone gets in the car and continues after the trip ends.

  1. Before the trip

    • Drivers and couriers are checked

      Before they can take requests, Savari’s software checks their identity documents and a live selfie, and the Savari team reviews anything that is unclear.

    • Vehicles are checked

      Vehicle photos and the registration card are reviewed too.

    • You choose who drives you

      You see each driver’s offer before you accept it.

  2. During the trip

    • Live tracking

      Follow your driver on the map from the moment they head to you until you arrive.

    • Chat and calls in the app

      Talk to your driver or passenger with in-app messages and voice calls. In City rides and InterCity, neither side sees the other’s phone number.

    Share your ride live

    In City rides and InterCity, tap Share my ride live and send the link to anyone you trust. They see your driver, the car and its number plate, a CNIC-verified badge and, once the driver is on the way, the live map, but never the fare or anyone’s phone number. The link stops working shortly after the trip ends, and you can stop sharing sooner. Savari Parcel deliveries cannot be shared.

  3. After the trip

    • Two-way ratings

      Passengers and drivers rate each other after every trip.

    • Help with a trip

      Something went wrong on a trip? The Savari team can help.

Safety for everyone on board

A smiling woman in a headscarf using her phone outdoors

For passengers

  • Choose your driver
  • Share your ride live
  • Help one tap away
Passenger safety

The same SOS button

A man sitting at the wheel of a car in Punjab

For drivers

  • Choose your requests
  • See passenger ratings
  • Know where help is
Driver safety
Travelling to another city?Safety on InterCity

What SOS does

  • SOS is available during an active trip, for passengers and for drivers.
  • It alerts the Savari team with your current location and records the alert with your trip.
  • Once sent, the alert stays open until the Savari team has handled it.
  • SOS does not alert the emergency services or your trusted contacts, so call them yourself if you need them.

Emergency numbers in the app

The Safety screen lets you call these services directly, anywhere in Pakistan:

It also shows the fire brigade and women’s helpline numbers for the area you are in. If a life is in danger, call one of these numbers straight away.

Questions about safety?

Find answers in the help centre, or get in touch with the Savari team.