How does the hand-over work?
Every drop-off has its own code, which you see in your app. Share it with the recipient. The courier needs that code to hand over the parcel.
Can I send a parcel to another city?
Courier deliveries stay within one city. If a drop-off is in another city, the app tells you on the route step, before you choose a vehicle.
What am I not allowed to send?
Anything illegal, dangerous or not allowed by the Courier Terms. Please read them before your first delivery.
Read the legal documentsStill need help?
Write to the Savari team and we will get back to you. For a problem with a trip, use Help on that trip in the app so your trip reference comes with your message.